Digital workplace refers to the new reality where employees work effectively and from any location, even without a fixed office. As times change, the need to work from a desk is becoming an unpopular mandate. This shift to hybridization is fueled by digital tools, digital trends and remote technologies, allowing workers to access data, business applications and collaboration channels easily. The Digital workplace or virtual office aims to empower workers to decide how they want to work without affecting productivity, communication and availability.

The digitization of the workplace has many upsides. Workers feel more appreciated when they have more options in how they do their work. Empowering the workforce creates trust and a sense of belonging, boosting their participation, collaboration and productivity. And there's more. For organizations, an efficient remote workforce means less demand for physical space and the capacity to adapt to future demands while being attractive to potential employees.

Social responsibility is becoming increasingly important for businesses that have yet to adopt a social, economic, and environmental approach. Kyndryl can help these businesses align themselves with foundational Sustainability Ops by measuring system efficiencies, identifying strategies to reduce carbon emissions, and promoting responsible consumption. With the help of data, Kyndryl assists customers in setting and achieving their Environmental, Social, and Governance (ESG) targets through Digital Workplace Services.