Skip to main content

Enhancing capabilities with Microsoft 365 to “Make Life Simple” for customers and employees

BANGKOK, March 26, 2025 — Kyndryl (NYSE: KD), the world’s largest IT infrastructure services provider, today announced its success in supporting Krungsri (Bank of Ayudhya PCL) in its transformation into a modern workplace with Microsoft 365 E3. Kyndryl’s implementation enhances the bank’s efficiency and continuity in internal processes while securely delivering a simpler and better experience for Krungsri’s employees and customers.

Mr. Kittipong Asawapichayon, Managing Director of Kyndryl Thailand, said, “As a leader in managed mobility, we are committed to helping transform every space into a modern workplace for our customers’ employees to meet the increasing demand for hybrid working. Microsoft 365 E3 can support Krungsri’s internal operations while maintaining security standards, complying with banking regulations and fostering innovation. Kyndryl’s solution provides Krungsri with access to essential Microsoft Office applications on the Microsoft Azure cloud platform under enterprise-grade device management and security controls.”

Microsoft 365 E3 enables Krungsri to adapt to new working styles more quickly and flexibly. It also allows Krungsri employees to seamlessly access tools for communication, collaboration and information sharing from anywhere, increasing the efficiency of customer service resolution while maintaining compliance with regulatory requirements and data protection standards for banks.

Kyndryl also supported Krungsri in increasing its efficiency by simplifying the identity verification process with Kyndryl’s services on the Microsoft platform. These services include advanced features that enable the bank to effectively monitor, validate and help restore IT systems in the event of disasters while reducing risks and disruptions in operations and enabling employees and customers to conduct transactions more smoothly.

Mr. Pochara Vanaratseath, Krungsri Head of Information Technology Group, said, “Krungsri would like to thank Kyndryl for playing a key role in enhancing internal operating efficiency by introducing modern solutions that meet our needs and reduce redundant processes. Kyndryl has helped us make it easier for employees to operate and focus on priorities like responding to customer needs faster and more effectively. This helps us make our customers’ lives easier every day, which truly aligns with our brand promise: ‘Make Life Simple’ every day.”

About Krungsri
Krungsri (Bank of Ayudhya PCL and its group companies) is the fifth largest financial group in Thailand in terms of assets, loans and deposits, and one of Thailand’s six Domestic Systemically Important Banks (DSIBs) with 79 years of history in the country. Krungsri is a strategic member of the Mitsubishi UFJ Financial Group (MUFG), Japan’s largest financial group and one of the world’s largest financial organizations. Krungsri provides a comprehensive range of banking, consumer finance, investment, asset management, and other financial products and services to individual consumers, SMEs and large corporations through 576 domestic branches (536 Banking Branches and 40 Auto Business Branches) and over 32,827 service outlets nationwide. The Krungsri Group is the largest card issuer in Thailand with 10.5 million credit cards, sales finance and personal loan accounts in its portfolio; a major automobile financing service provider (Krungsri Auto); one of the fastest growing asset management companies (Krungsri Asset Management); and a pioneer in microfinance (Ngern Tid Lor).  Krungsri is strongly committed to the highest level of integrity in conducting its business. All Krungsri Group companies have been awarded accreditation from the Private Sector Collective Action Coalition Against Corruption (CAC) in collaboration with industry peers and stakeholders on a zero tolerance approach to corruption. For more information, visit www.krungsri.com.

About Kyndryl
Kyndryl (NYSE: KD) is the world’s largest IT infrastructure services provider, serving thousands of enterprise customers in more than 60 countries. The company designs, builds, manages and modernizes the complex, mission-critical information systems that the world depends on every day. For more information, visit www.kyndryl.com.

Kyndryl press contact
press@kyndryl.com