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About us

Kyndryl global strategic alliances

The freedom to harness extraordinary potential with our alliances and partnerships unleashes decades of mission-critical IT expertise and technology for our customers

Explore our growing ecosystem of partners

At Kyndryl, we are committed to innovating and co-creating with alliances that matter most to our customers across all technology stacks as we work to design, build, manage and modernize our customers’ vital systems.

Headshot of Carraro Giovanni
quote
The next era of IT services will be shaped by those organizations that are able to orchestrate complex ecosystems most effectively.


Giovanni Carraro

Senior Vice President,
Global Strategic Alliances, Kyndryl

Customer stories

Modern hotel lobby with reception desks

AI-powered training tools support improved customer experience

Kyndryl enabled Frasers Hospitality to use Google’s Vertex AI to enhance customer service and quickly evolve from a minimal-viable product to a fully featured automated workflow for creating SOP training material.

 

Aerial view of UCLA campus with Royce Hall center stage, Romanesque architecture, green spaces, and Westwood's urban backdrop in golden morning - afternoon light.

Enhancing student experience with co-created AI assistant

UCLA partnered with Kyndryl and AWS to co-create a genAI assistant that transforms the MBA student journey. Built on AWS and compliant with strict security standards, the AI-driven platform delivers personalized guidance at scale - resulting in improved student outcomes, reduced administrative effort, and a repeatable model for AI-enabled innovation in higher education.

Dow worker

Improving safety and efficiency for operations teams  
 

Dow partnered with Kyndryl and leveraged Microsoft to transform its corporate device program, enabling safer manufacturing operations at speed and scale at Dow’s Freeport plant and providing a template for a program that could be rolled out to other plants worldwide.

employee lounge area with employees having a team meeting

Driving collaboration through digital workplace transformation

WPP partnered with Kyndryl on a full-scale digital transformation, migrating 1,000 servers to private cloud and Microsoft Azure public cloud, enabling high-quality collaboration across agencies at high velocity and boosting productivity, collaboration, and satisfaction for 120,000 employees.

Kyndryl engagement modes with Service Partners

Your most common questions

Alliance partners work with Kyndryl to co-create integrated solutions focused on customer outcomes. Unlike traditional vendors or suppliers, alliance partners collaborate with Kyndryl across strategy, design, implementation and operations rather than providing standalone technologies.

Kyndryl brings deep expertise in mission critical‑ and complex IT environments. As a trusted ecosystem orchestrator, we integrate partner technologies with existing infrastructure, applications and platforms to ensure solutions are secure, scalable, and aligned to business requirements.  

Yes. Kyndryl works with alliance partners to co-create scalable, industry-aligned solutions, including joint architectures and offerings that help customers modernize and innovate more effectively. 

No. Kyndryl brings a point of view on how to best leverage partner technologies based on each customer’s context, industry, and goals. While we work across an ecosystem, our alliances are differentiated and purposefully aligned to customer outcomes. 

By combining Kyndryl’s consulted approach, industry knowledge, and operational expertise‑ with partner technologies, we deliver integrated solutions that reduce complexity, accelerate modernization, and drive measurable business value. 

Kyndryl acts as a consultative partner and trusted advisor, helping customers move from strategy through implementation and ongoing operations. Our alliance-led approach ensures technologies are coordinated seamlessly to support long-term success. 

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Learn how Kyndryl and our partners can help solve your unique business problems.