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Generative AI Services

Innovate and drive value for your enterprise with responsible generative AI 

Adopt and scale enterprise-grade responsible generative AI

Kyndryl delivers enterprise-grade, responsible generative AI solutions and services to help you innovate rapidly. We work with you to develop a tailored generative AI strategy and implement it efficiently with our assets, IP and frameworks. This enables rapid prototyping, automation of governance, monitoring and orchestration of generative AI throughout its lifecycle. With Kyndryl Vital's co-creation process and Kyndryl Consult's Gen AI readiness assessments and discovery workshops, we identify high-value use cases that give a competitive edge and create new business models.

Kyndryl’s unparalleled experience in mission-critical technologies and applying AI to infrastructure services helps you scale generative AI across the enterprise responsibly and confidently. Our responsible AI tenets, based on a risk mitigation framework, cover transparency, privacy, and security postures.

Read Kyndryl’s commitment to responsible AI ->

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Explore how Kyndryl can help your organization build strong data foundations for GenAI success

Join Wiem Sabbagh, Global Data & AI Leader, Kyndryl Consult Partner to learn how Kyndryl’s end-to-end services help develop a strategy to modernize and integrate new AI capabilities, including generative AI and software from OEMs.
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What's new

The State of Generative AI in Business

Our survey of 109 C-suite executives reveals that only 1 in 4 companies may be ready for responsible, enterprise-wide use of generative AI.

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Second global survey on the state of mainframe modernization

500 leaders from enterprises and mid-market organizations identified improved security, transition to hybrid IT and adoption of generative AI as strong motivators for their modernization strategy.  

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Benefits

End-to-end generative AI services

Rightsize your generative AI strategy, identify use cases, design architecture, deploy models, scale, implement governance, and operationalize effectively.

Assets and IP

Our AI expertise spans hundreds of patents and IPs in data and AI, along with assets like Generative AI Navigator, which helps to rapidly prototype and scale generative AI.

Expert skills and ecosystem

Our consultants, data architects and ML engineers possess deep domain expertise and can collaborate with the best-of-breed partners to deliver the right technology solution.

“
Kyndryl provided the expertise and end-to-end services we needed to launch our first generative AI pilot – one that can advance iHub’s mission and vision for AI driven transformation across the organization. This pilot is expected to serve as a stepping stone to building a full solution that can bring significant productivity and efficiency gains to our customer service function.”

Koh San Joo

CEO, iHub Solutions

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Generative AI strategy

Kyndryl empowers businesses to leverage AI effectively through Kyndryl Consult, Bridge, and Vital, focusing on co-creation and collaborative innovation aligned with your business goals. Emphasizing responsible AI, Kyndryl ensures ethical, transparent, and accountable AI solutions.

 

Our approach addresses all aspects of generative AI, from establishing a data foundation and identifying use cases, to incorporating Large-Language Model Operations (LLMOps) and managing IT complexity with AIOps and FinOps, enabling responsible and effective use of generative AI.

Read about our approach
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Generative AI lifecycle

Kyndryl offers comprehensive support for your AI strategy from ideation to implementation, ensuring meticulous planning and precision execution at every step. By integrating generative AI into your business with Kyndryl, you can boost efficiency and unlock new growth and innovation opportunities.

 

Kyndryl’s flagship Generative AI Navigator platform manages your generative AI solutions' lifecycle, from prototyping and governance to orchestration, incorporating responsible AI practices, parameter tuning, cost optimization, and prompt engineering.

Read our article
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Generative AI-enabled workforce

Kyndryl offers generative AI services to boost workplace efficiency and improve employee experiences. We focus on advancing AI enablement, creating employee-centric digital workplaces, and facilitating data integration with AI.

 

Starting with the Microsoft 365 Copilot Envisioning Workshop, the team provides AI strategies as an additional input to existing Kyndryl assessments and services. The Kyndryl generative AI services for the workforce includes workshops, assessments, deployment and follow-on services.

Read the e-book
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AI readiness

Kyndryl emphasizes the importance of AI readiness for competitive edge and value delivery. We can help in defining AI goals and evaluating how strategic tech initiatives like AI cybersecurity, network optimization, and infrastructure scaling impact organizational growth. Essential steps include choosing the right infrastructure, optimizing cloud environments, and ensuring cybersecurity to protect data and trust in AI systems.

 

Additionally, Kyndryl aids in preparing data for AI by organizing and curating high-quality datasets and adopting ethical and regulatory AI principles, helping businesses to navigate a successful and secure AI transformation.

Learn about Kyndryl Data Modernization Services
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Enterprise AI Services

Harness the power of AI to accelerate business outcomes by integrating AI components and AI-generated insights into your business decisions and processes. Whether you want to personalize delightful customer experiences at scale or embed AI into every IT process and drive speed and efficiency, our solutions can unlock a new level of growth for you.

 

Our end-to-end AI services can enhance business operations and IT management, empowering your teams to innovate confidently. With a scalable AI framework built on a solid data foundation leveraging pre-built assets, AutoML, transfer learning, MLOps, and synthetic data generation, we help minimize time-to-market and maximize business value.

Read the Vanguard report

Our strategic partnerships

Learn more about some of our key gen AI partnerships

Kyndryl and AWS have established a joint Innovation Factory to create generative AI and ML solutions for specific industry use cases.

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Our partnership with Google Cloud leverages Google’s most advanced large language model (LLM), combined with Kyndryl’s expertise in data and managed services. 

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Kyndryl and Microsoft collaborate to enable adoption of enterprise-grade generative AI solutions for businesses on Microsoft Azure and Microsoft 365 Copilot to drive innovation across the enterprise. 

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Kyndryl collaborates with NVIDIA to accelerate the development, implementation and use of AI-powered insights and business outcomes.

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Learn more about our gen AI services

AI and work: As technology evolves, so does company culture

Integration of AI is more than just a technological upgrade—it’s a cultural and organizational shift that requires new skills, mindsets and ways of working.

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How to bridge gaps between generative AI ambitions and readiness

Learn how business leaders can build their strategic roadmap for responsible, scalable generative AI adoption.

Read the article
5 benefits Microsoft 365 Copilot offers businesses

Learn how Kyndryl is deploying Microsoft 365 Copilot to enhance innovation, creativity and productivity for its customers and employees across their organizations.

Read the article
A business-first strategy will get the most out of generative AI

Capitalizing on generative AI requires a measured approach focusing on goals, protecting and responsibly using data, and ensuring trusted and reliable output.

Read the article
Scaling Responsible GenAI: 4-Step Guide

In this webinar, discover how your organization can overcome significant challenges to adopt enterprise-grade Gen AI, tuned to business outcomes, with the right data foundations to drive scale.

Watch the webinar
Finding the AI Balance

Listen to the discussion covering the role of data and how to create frameworks for a cohesive strategy for generative AI across stakeholder groups.

Tune into the podcast

Get a 30-minute, no-cost strategy session with a generative AI expert

Discover how  you can enable business insights at scale with the right data foundation, modernization and platform management.

Request a consultation