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Generative AI Services

Innovate and drive value for your enterprise with responsible generative AI 

Adopt and scale enterprise-grade responsible generative AI

Kyndryl delivers enterprise-grade, responsible generative AI solutions and services to help you innovate rapidly. We work with you to develop a tailored generative AI strategy and implement it efficiently with our assets, IP and frameworks. This enables rapid prototyping, automation of governance, monitoring and orchestration of generative AI throughout its lifecycle. With Kyndryl Vital's co-creation process and Kyndryl Consult's Gen AI readiness assessments and discovery workshops, we identify high-value use cases that give a competitive edge and create new business models.

Kyndryl’s unparalleled experience in mission-critical technologies and applying AI to infrastructure services helps you scale generative AI across the enterprise responsibly and confidently. Our responsible AI tenets, based on a risk mitigation framework, cover transparency, privacy, and security postures.

Read Kyndryl’s commitment to responsible AI ->

Adopt and scale enterprise-grade responsible generative AI

Kyndryl delivers enterprise-grade, responsible generative AI solutions and services to help you innovate rapidly. We work with you to develop a tailored generative AI strategy and implement it efficiently with our assets, IP and frameworks. This enables rapid prototyping, automation of governance, monitoring and orchestration of generative AI throughout its lifecycle. With Kyndryl Vital's co-creation process and Kyndryl Consult's Gen AI readiness assessments and discovery workshops, we identify high-value use cases that give a competitive edge and create new business models.

Kyndryl’s unparalleled experience in mission-critical technologies and applying AI to infrastructure services helps you scale generative AI across the enterprise responsibly and confidently. Our responsible AI tenets, based on a risk mitigation framework, cover transparency, privacy, and security postures.

Read Kyndryl’s commitment to responsible AI ->

The State of Generative AI in Business

Our survey of 109 C-suite executives reveals that only 1 in 4 companies may be ready for responsible, enterprise-wide use of generative AI.

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Benefits

End-to-end generative AI services

Rightsize your generative AI strategy, identify use cases, design architecture, deploy models, scale, implement governance, and operationalize effectively.

Assets and IP

Our AI expertise spans hundreds of patents and IPs in data and AI, along with assets like Generative AI Navigator, which helps to rapidly prototype and scale generative AI.

Expert skills and ecosystem

Our consultants, data architects and ML engineers possess deep domain expertise and can collaborate with the best-of-breed partners to deliver the right technology solution.

“
Kyndryl provided the expertise and end-to-end services we needed to launch our first generative AI pilot – one that can advance iHub’s mission and vision for AI driven transformation across the organization. This pilot is expected to serve as a stepping stone to building a full solution that can bring significant productivity and efficiency gains to our customer service function.”

Koh San Joo

CEO, iHub Solutions

Generative AI strategy

Kyndryl empowers businesses to leverage AI effectively through Kyndryl Consult, Bridge, and Vital, focusing on co-creation and collaborative innovation aligned with your business goals. Emphasizing responsible AI, Kyndryl ensures ethical, transparent, and accountable AI solutions.

 

Our approach addresses all aspects of generative AI, from establishing a data foundation and identifying use cases, to incorporating Large-Language Model Operations (LLMOps) and managing IT complexity with AIOps and FinOps, enabling responsible and effective use of generative AI.

Read about our approach
Generative AI lifecycle

Kyndryl offers comprehensive support for your AI strategy from ideation to implementation, ensuring meticulous planning and precision execution at every step. By integrating generative AI into your business with Kyndryl, you can boost efficiency and unlock new growth and innovation opportunities.

 

Kyndryl’s flagship Generative AI Navigator platform manages your generative AI solutions' lifecycle, from prototyping and governance to orchestration, incorporating responsible AI practices, parameter tuning, cost optimization, and prompt engineering.

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Generative AI-enabled workforce

Kyndryl offers generative AI services to boost workplace efficiency and improve employee experiences. We focus on advancing AI enablement, creating employee-centric digital workplaces, and facilitating data integration with AI.

 

Starting with the Microsoft 365 Copilot Envisioning Workshop, the team provides AI strategies as an additional input to existing Kyndryl assessments and services. The Kyndryl generative AI services for the workforce includes workshops, assessments, deployment and follow-on services.

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AI readiness

Kyndryl emphasizes the importance of AI readiness for competitive edge and value delivery. We can help in defining AI goals and evaluating how strategic tech initiatives like AI cybersecurity, network optimization, and infrastructure scaling impact organizational growth. Essential steps include choosing the right infrastructure, optimizing cloud environments, and ensuring cybersecurity to protect data and trust in AI systems.

 

Additionally, Kyndryl aids in preparing data for AI by organizing and curating high-quality datasets and adopting ethical and regulatory AI principles, helping businesses to navigate a successful and secure AI transformation.

Learn about Kyndryl Data Modernization Services

Our strategic partnerships

Learn more about some of our key gen AI partnerships

AWS

Kyndryl and AWS have established a joint Innovation Factory to create generative AI and ML solutions for specific industry use cases.

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Google

Our partnership with Google Cloud leverages Google’s most advanced large language model (LLM), combined with Kyndryl’s expertise in data and managed services. 

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Microsoft

Kyndryl and Microsoft collaborate to enable adoption of enterprise-grade generative AI solutions for businesses on Microsoft Azure and Microsoft 365 Copilot to drive innovation across the enterprise. 

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NVIDIA

Kyndryl collaborates with NVIDIA to accelerate the development, implementation and use of AI-powered insights and business outcomes.

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Learn more about our gen AI services

A business-first strategy will get the most out of generative AI

Capitalizing on generative AI requires a measured approach focusing on goals, protecting and responsibly using data, and ensuring trusted and reliable output.

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5 benefits Microsoft 365 Copilot offers businesses

Learn how Kyndryl is deploying Microsoft 365 Copilot to enhance innovation, creativity and productivity for its customers and employees across their organizations.

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Scaling Responsible GenAI: 4-Step Guide

In this webinar, discover how your organization can overcome significant challenges to adopt enterprise-grade Gen AI, tuned to business outcomes, with the right data foundations to drive scale.

Watch the webinar
Finding the AI Balance

Listen to the discussion covering the role of data and how to create frameworks for a cohesive strategy for generative AI across stakeholder groups.

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Get a 30-minute, no-cost strategy session with a generative AI expert

Discover how  you can enable business insights at scale with the right data foundation, modernization and platform management.

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