SAP Business Network is a comprehensive B2B collaboration platform connecting people, processes and systems across multiple enterprises to digitise transactions and create transparent, and sustainable supply chains.

SAP Business Network offers a better way to collaborate digitally with Kyndryl – and your other trading partners.

Conducting business on the SAP Business Network is required – and your Purchase Orders, invoices, acknowledgments and Advanced Ship Notices (ASNs) will be transmitted via this platform.

For assistance with your organization's set-up on SAP Business Network, please contact SAP Ariba Help Centre.

Additionally, you find Kyndryl specific information for you as a supplier via SAP Ariba’s Kyndryl Supplier Information Portal.

What do I do if I have been billed by SAP for SAP Business network charges?
You must engage SAP Ariba Billing and advise that your SAP Business Network account for Kyndryl transactions needs to be changed to buyer paid. SAP Ariba will manage the process. Contact Ariba Billing here.

Where do I find resources for suppliers?
Please visit Kyndryl Supplier Information Portal.

Who do we contact for invoice related queries?
Please contact the Kyndryl Supplier Enablement team via SupplierEnablement@kyndryl.com. They will make sure your query is forwarded to the appropriate team.

Enterprise Account
What do suppliers need to do on SAP Business Network to become enabled?

Mandatory for all suppliers:    

• Accept Terms of Use of the Ariba Network           
• Accept Trading Relationship       

Mandatory if the corresponding scope is assigned:    

• PO: Configure Purchase Order Routing and Notifications             
• Invoice: Configure Invoice Routing and Notifications 
• Catalogue:  confirm catalogue contact + catalogue type + test account created
• Integration: confirm integration contact + test account created + Integration questionnaire sent to SOS

Custom criteria mandatory for Kyndryl:

• Bank account details populated
• Remittance Address
• VAT ID populated 
• Remittance ID

Standard Account
What do suppliers need to do on SAP Business Network to become enabled?

Mandatory for all suppliers:    

• Accept Terms of Use of the Ariba Network           
• Accept Trading Relationship       

Mandatory if the corresponding scope is assigned:    

• PO: Configure Purchase Order Routing and Notifications    
• Invoice: Configure Invoice Routing and Notifications ​​​​​​​

Custom criteria mandatory for Kyndryl:

• Bank account details populated
• Remittance Address
• VAT ID populated 
• Remittance ID 

What if I am missing further enablement tasks?
To view and complete any enablement tasks, please visit here.