Kyndryl's Corporate Citizenship Report reveals company progress in environment, people and trust goals

As organizations intensify their efforts to develop more sustainable solutions and foster a culture of transparency, empowerment and inclusivity, Kyndryl is making notable progress toward a more sustainable and inclusive future.

In our fiscal 2024 Corporate Citizenship Report, we share how we fueled a culture of innovation, nurtured trusted relationships and made progress on our holistic corporate citizenship strategy to expand our global impact. We continue to promote policies and programs that align with our business strategy, international standards and positive outcomes for our stakeholders, communities and the planet.

Here, Faith Taylor, Senior Vice President of Global Citizenship and Sustainability, discusses Kyndryl’s second Corporate Citizenship Report and how we are building on a strong foundation to fuel future success.

Let’s start with environment. What are some key highlights?

Through actions that include executing our datacenter optimization strategy and improving our energy efficiency, we reduced our energy consumption and scope 1 and 2 emissions by 9% and 8%, respectively. We obtained global ISO certifications for our integrated Environmental and Energy Management System to operationalize our goals. We also had our net-zero goal validated by the Science Based Targets initiative, which is part of our commitment to following industry best practices in line with the latest climate science. For our customers, our experience as a young company implementing these initiatives demonstrates how it can be done — we say we’re Customer Zero — and in turn brings us credibility in launching sustainability services that help them achieve their own environmental and business goals.

What role does Kyndryl’s culture play in corporate citizenship?

Speaking of transformation — ours would not have been possible without developing a new culture that prioritizes people. Our Kyndryl Way culture reflects the values that drive our performance. It outlines what it means to be restless with a sense of urgency to develop responsible solutions, empathetic in how we care for our people and planet, and devoted to shared success by collaborating internally and externally to solve global issues.

From day one, we focused on supporting the communities where we live and work, and building an inclusive workforce that delivers for our customers. Our report highlights some new initiatives that empower our people and communities. We transformed our core human capital technology and processes to drive continuous skills development and established our new global well-being strategy to help our workforce thrive. The Kyndryl Foundation, our company’s philanthropic arm, delivered its first grants to address critical societal issues. And our employees nearly doubled their volunteer hours to support communities and participated in our 70+ Kyndryl Inclusion Networks (KINs) to fuel a culture where everyone feels they belong.

What’s next for Kyndryl’s corporate citizenship efforts?

We are looking forward to continuing to see the results of our actions. It’s one thing to draft policies and set targets. It’s another to quantify how much we’ve reduced a company’s energy use by moving their workloads to the cloud. Or to hear from a student who felt empowered to pursue a career in STEM because of mentorship from a Kyndryl Distinguished Engineer. We know we’ll learn more from our customers, partners and employees in the coming year about what translating our purpose into action means for them — and we’ll have more to share in next year’s report.